Burberry Marketing Strategy 2024: A Case Study

Burberry, a prominent luxury fashion brand, has established itself as a global leader in the industry through its strategic marketing initiatives. With a comprehensive marketing mix that focuses on product, price, place, and promotion, Burberry has successfully positioned itself as an exclusive luxury brand.

One key aspect of Burberry’s marketing strategy is its product strategy. The brand offers a diverse range of high-quality products that reflect its unique aesthetic. From apparel to accessories, perfumes, and cosmetics, Burberry caters to fashion-forward individuals seeking luxury and sophistication.

In terms of pricing, Burberry adopts a premium strategy, with an average price range of $500 to $2,500 for its luxury products. This pricing comparison with competitors like Gucci, Prada, and Louis Vuitton positions Burberry as a top-tier luxury brand.

Burberry’s distribution strategy is another crucial element of its marketing approach. The brand operates through a global network of stores strategically located in high-end shopping destinations. This ensures that customers can enjoy a luxurious shopping experience and access Burberry products easily.

Furthermore, Burberry embraces an omnichannel distribution strategy to cater to the evolving needs of its customers. This includes flagship stores, department stores, authorized retailer outlets, and a strong online presence through e-commerce platforms. By embracing digital innovation, Burberry has expanded its reach and engaged with a wider audience.

Burberry’s commitment to sustainability is evident in its implementation of sustainable practices throughout its supply chain. The brand utilizes eco-friendly materials and responsible manufacturing processes, aiming to reduce its environmental impact. Burberry’s dedication to sustainability aligns with the values of socially conscious consumers.

Key Takeaways:

  • Burberry follows a comprehensive marketing mix, focusing on product, price, place, and promotion.
  • The brand’s product strategy offers a diverse range of high-quality products that reflect its unique aesthetic.
  • Burberry positions itself as an exclusive luxury brand with a premium pricing strategy.
  • The brand operates through a global network of stores and embraces an omnichannel distribution strategy.
  • Burberry’s commitment to sustainability is evident in its eco-friendly materials and responsible manufacturing processes.

About Burberry and its Brand Heritage

Burberry, founded in 1856, is a British luxury fashion brand renowned for its exceptional craftsmanship and innovative designs. This iconic brand has cemented its place in the fashion industry, embodying elegance and style. At the heart of Burberry’s identity are its iconic trench coats, which epitomize the brand’s rich heritage and enduring legacy.

In 1880, Thomas Burberry revolutionized the industry by inventing gabardine, a durable and weather-resistant fabric used to create the renowned Burberry trench coats. This invention marked a significant milestone in the brand’s history, establishing it as a pioneer in luxury outerwear.

Burberry has always strived to push boundaries and set new trends. The brand combines traditional craftsmanship with modern aesthetics, creating products that resonate with fashion-forward individuals around the world. Attention to detail and an unwavering commitment to excellence have earned Burberry a loyal global customer base that appreciates the brand’s artistry and quality.

Over the years, Burberry has continued to evolve and stay ahead of the curve. In 2010, the brand made history by becoming the first luxury fashion brand to live stream its runway show. This move exemplified Burberry’s willingness to embrace digital innovation, further enhancing its allure and expanding its reach.

Burberry’s brand heritage is also intertwined with its commitment to sustainability. In 2019, the brand announced its decision to stop burning unsold stock, highlighting its dedication to reducing waste and environmental impact. The company’s sustainability program, “ReBurberry,” focuses on recycling and repairing products, reflecting its drive to create a more sustainable fashion industry.

With a global footprint spanning over 34 countries and more than 418 stores, Burberry continues to captivate audiences with its unmistakable style and signature check pattern introduced in 1924. The brand’s iconic runway shows attract celebrities and fashion icons like Kate Moss, Cara Delevingne, and Rihanna, solidifying Burberry’s status as a leading luxury fashion brand.

Key Facts about Burberry: Future Targets:
  • Invented gabardine fabric in 1880
  • Live streamed runway show in 2010
  • 8 million kisses generated in one month with Burberry Kisses campaign (2013)
  • “Snapchat Show” during London Fashion Week in 2016
  • Announced the end of burning unsold stock in 2019
  • Sustainability program “ReBurberry”
  • Iconic signature check pattern introduced in 1924
  • Burberry Brit fragrance launched in 2004
  • Strong social media presence and collaborations with influencers
  • E-commerce platform established in 2014
  • Partnership with Google for “Burberry Kisses” virtual reality experience (2017)
  • Commitment to sustainability and reducing environmental impact
  • Target revenue of £4 billion in the medium term
  • Expand accessories to represent more than 50% of the business
  • Double e-commerce sales and achieve ~15% retail penetration
  • Refurbish all stores by FY 2025/26
  • Drive store productivity to £25,000 per square meter per annum
  • Invest £120 million in store capital expenditure in FY 2023/24

Burberry’s Global Presence

Burberry, a renowned luxury fashion brand, has established a strong global presence through its network of flagship stores and e-commerce platform. These strategic initiatives have allowed Burberry to connect with customers worldwide and provide them with a seamless brand experience.

At the heart of Burberry’s global presence are its meticulously designed flagship stores, which serve as physical manifestations of the brand’s identity and values. These stores are carefully crafted to immerse visitors in the world of Burberry, showcasing the brand’s iconic products and creating an atmosphere of luxury and sophistication. Customers can explore the carefully curated collections, try on the latest fashion pieces, and enjoy personalized assistance from knowledgeable staff.

In addition to its physical stores, Burberry has embraced e-commerce to cater to the growing demand for online shopping. The brand’s robust online platform allows customers to discover and purchase their favorite Burberry products from the comfort of their homes. The e-commerce experience is carefully designed to replicate the luxury and exclusivity of the flagship stores, offering a seamless online shopping journey with personalized recommendations and convenient delivery options.

By combining the physical presence of flagship stores with the accessibility and convenience of e-commerce, Burberry has successfully created a global retail ecosystem that caters to the diverse needs and preferences of customers worldwide.

Advantages of Burberry’s Global Presence
1. Enhanced brand visibility and awareness
2. Access to a global customer base
3. Seamless customer experience across physical and online channels
4. Increased sales and revenue
5. Strengthened brand positioning in the luxury fashion industry

Overall, Burberry’s global presence through flagship stores and e-commerce allows the brand to reach a broad audience while maintaining its commitment to luxury, exclusivity, and customer satisfaction. With its strong retail presence and digital capabilities, Burberry continues to solidify its position as one of the leading luxury fashion brands in the world.

Innovation in the Fashion Industry

In an ever-evolving fashion landscape, Burberry has consistently demonstrated its commitment to innovation and staying ahead of the curve. The brand has embraced technology and digital advancements to connect with its audience in new and exciting ways.

Burberry’s digital marketing strategies have played a crucial role in its success. The brand has leveraged social media platforms, collaborating with influencers and engaging in captivating social media campaigns to reach a wider audience. By creating engaging content, Burberry has been able to captivate the attention of fashion enthusiasts around the world. The result is a powerful digital presence that enhances the brand’s visibility and resonance.

However, innovation for Burberry goes beyond digital marketing. The brand has also committed to sustainability initiatives, implementing sustainable practices throughout its supply chain. Burberry’s “ReBurberry” program, which aims to recycle and repair old products, showcases its dedication to reducing waste and promoting circular fashion.

By blending its rich heritage and core brand values with modern digital initiatives and sustainable practices, Burberry continues to position itself as a leader in the luxury fashion industry. The brand’s ability to innovate and adapt to the digital age while maintaining its commitment to quality and craftsmanship sets it apart.

To illustrate its digital transformation and innovative mindset, take a look at the immersive image below:

Through the integration of digital and physical retail experiences, Burberry has created a seamless and immersive shopping journey for its customers. Augmented reality technology is utilized in stores, allowing customers to experience the brand in a whole new way. This approach not only enhances customer engagement but also showcases Burberry’s willingness to explore new technologies to provide a unique and unforgettable shopping experience.

Collaborations and Partnerships

Burberry has always been at the forefront of the fashion industry, constantly pushing boundaries and embracing new perspectives. To bring fresh ideas and creative flair to their collections, Burberry has engaged in collaborations and partnerships with various artists, musicians, and designers.

These collaborations have resulted in limited-edition pieces and unique capsule collections that showcase the fusion of Burberry’s classic elegance with contemporary artistry. By partnering with renowned individuals, Burberry keeps pace with the ever-evolving fashion landscape and ensures their designs remain relevant to their diverse customer base.

Diverse and Inspiring Collaborations

One notable collaboration was Burberry’s partnership with Geoffrey Williams, the Head of Diversity, Equity, and Inclusion at Burberry. Together, they co-produced “Untold Stories: Hair on Set,” a groundbreaking documentary that premiered on Sky in October. The film aimed to celebrate and highlight the diverse hairstyles of models on Burberry’s sets, promoting inclusivity and empowering individuals to embrace their unique beauty.

Burberry showed their commitment to inclusivity and acceptance by featuring Sahib Singh, a 4-year old Sikh boy, as the first Sikh model in their Children’s Autumn-Winter 2022 campaign. This move not only showcased the brand’s dedication to representation but also garnered widespread praise for breaking barriers and challenging traditional beauty norms.

Through these collaborations and partnerships, Burberry continues to innovate and offer its customers a range of fashion options inspired by diverse perspectives. This approach allows the brand to maintain its relevance and connect with a wide audience who appreciates their combination of classic heritage and modern creativity.

Collaborations like these have become integral to Burberry’s marketing strategy, as they generate excitement, enhance brand reputation, and expand the brand’s reach. By partnering with artists and designers known for their unique style and innovative approach, Burberry is able to create collections that captivate and inspire fashion enthusiasts around the world.

Overall, Burberry’s collaborations and partnerships exemplify their commitment to celebrating diversity, fostering creativity, and pushing boundaries in the world of fashion. These partnerships not only strengthen Burberry’s brand image but also contribute to the brand’s continued success in the highly competitive luxury fashion market.

Burberry’s Contribution to Social Causes

Burberry, as a globally recognized luxury fashion brand, understands the importance of corporate social responsibility and actively supports various social causes and philanthropic efforts. Through its initiatives, Burberry aims to make a positive impact on society and promote a more sustainable and inclusive future.

One of Burberry’s key commitments is to sustainability. In FY 2020/21, Burberry was included in the Dow Jones Sustainability Index for the sixth consecutive year, validating its dedication to environmental and social sustainability. Sustainalytics ranked Burberry first in the textiles and apparel sub-industry for negligible risk, highlighting the brand’s strong risk management practices. Burberry has also made significant strides in environmental sustainability, with renewables powering 93% of its electricity needs worldwide. The brand has committed to being Net Zero by 2040, further reinforcing its dedication to combatting climate change.

In addition to environmental initiatives, Burberry actively engages in social progress. The brand partners with organizations such as Oxfam, Teach First, and various global youth programs, demonstrating its commitment to reducing inequalities and empowering communities. Burberry’s efforts in promoting gender equality have been recognized through inclusion in the Bloomberg Gender-Equality Index 2021 and maintaining a leading position in the FTSE 100 for women in leadership.

Burberry’s contribution to the Sustainable Development Goals in FY 2020/21 was extensive. The brand partnered with the Living Wage Foundation, ensuring fair wages for its employees and supply chain. Burberry also supported food charities for hunger relief and implemented a Global Parental Leave Policy to promote good health and wellbeing.

Burberry’s dedication to sustainability and social causes is further exemplified by its membership in RE100 for renewable energy and active participation in initiatives like the Ellen MacArthur Foundation’s Make Fashion Circular and New Plastics Economy Global Commitment. These initiatives showcase Burberry’s responsible consumption and production practices.

Overall, Burberry’s commitment to social causes and philanthropic efforts goes beyond its role as a luxury fashion brand. By actively engaging in sustainable practices, promoting gender equality, and supporting various social initiatives, Burberry demonstrates its commitment to being a responsible corporate citizen and making a positive impact on society.

Marketing Mix of Burberry

Burberry, a globally recognized luxury fashion brand, implements a comprehensive marketing mix strategy that encompasses product, price, place, and promotion. By strategically managing these elements, Burberry maintains its position as a leader in the fashion industry and caters to its target audience of fashion-forward individuals seeking luxury and sophistication.

Product Strategy

Burberry offers a diverse range of high-quality products that showcase exceptional craftsmanship and innovative designs. Its product lineup includes apparel for men, women, and children, accessories such as scarves, handbags, belts, and eyewear, as well as fragrances and cosmetics. One of Burberry’s standout products is its iconic trench coat, designed by the brand’s founder and still one of its bestselling items. By continuously introducing new and timeless products, Burberry fulfills the evolving fashion needs of its customers.

Price Strategy

Burberry adopts a premium pricing strategy, setting its prices higher than average market rates to reflect its luxury positioning. This approach creates an aura of exclusivity around the brand and attracts an affluent customer base seeking high-end fashion and lifestyle products. Burberry’s pricing strategy aligns with its commitment to delivering exceptional quality and craftsmanship.

Place Strategy

Burberry’s products are sold in at least 500 locations across 50 countries worldwide, showcasing the brand’s extensive global presence. The company operates flagship stores in major cities like London, New York, and Paris, providing customers with a strategic store experience characterized by sophisticated designs and personalized customer service. In addition to physical stores, Burberry has a strong online presence through its e-commerce platform, established in 2014, enabling direct purchases and data collection.

Promotion Strategy

Burberry’s promotion strategy combines traditional and digital marketing initiatives to enhance its global brand presence. The brand actively utilizes social media platforms like Instagram and TikTok to engage with its audience and create interactive campaigns. Burberry’s global marketing team conducts thorough evaluations and market research to determine effective pricing strategies, ensuring that its promotional efforts resonate with its target market. Furthermore, Burberry leverages email marketing, boasting impressive average open and click-through rates, to effectively communicate with its audience, foster brand loyalty, and drive conversions.

Product Strategy of Burberry

Burberry’s product strategy is focused on delivering a diverse range of high-quality products that cater to the needs and preferences of its customers. The brand offers a wide selection of apparel, accessories, perfumes, and cosmetics, ensuring that there is something for everyone.

When it comes to apparel, Burberry’s product lineup includes collections like Burberry London, Burberry Prorsum, Burberry Golf, Timepieces, and children’s wear. These collections embody Burberry’s unique aesthetic and craftsmanship, showcasing a perfect blend of timeless elegance and contemporary style.

In addition to apparel, Burberry also offers an extensive range of accessories that complement its clothing lines. Leather goods, wallets, sunglasses, and fragrances are just a few examples of the accessories that Burberry provides. These accessories not only enhance the overall look but also reflect the brand’s commitment to quality and attention to detail.

Furthermore, Burberry has made a mark in the beauty industry with its line of perfumes and cosmetics. By combining signature scents with expertly formulated beauty products, Burberry has created a collection that embodies luxury and sophistication.

Each product from Burberry is meticulously crafted with utmost care and reflects the brand’s commitment to excellence. From the choice of materials to the intricate detailing, Burberry ensures that every product meets the highest standards of quality and design.


Burberry’s marketing strategy exemplifies the success of a luxury brand in the dynamic fashion industry. The brand’s relentless pursuit of excellence, commitment to quality, innovation, and sustainability have greatly contributed to its achievements. Through its digital transformation and effective use of social media, Burberry has successfully engaged with a younger, digitally-savvy audience while maintaining its aura of exclusivity. By leveraging collaborations, partnerships, and philanthropic efforts, Burberry has made a positive impact on society.

Burberry’s marketing strategy incorporates three main approaches: social media, understanding consumer preferences and behaviors, and effective public relations. By harnessing the power of social media, Burberry has garnered significant attention, with millions of views on their videos and daily website visits. The brand’s public relations efforts, including compelling advertising campaigns, fashion shows, and press coverage, have further enhanced their brand image and increased global awareness.

Moreover, Burberry’s commitment to sustainability and its ongoing efforts to make all its products contribute to sustainability by 2022 demonstrate the brand’s dedication to responsible practices. This resonates with the growing consumer demand for environmentally-conscious brands.

Overall, Burberry’s marketing strategy serves as a valuable blueprint for luxury brands seeking to establish and maintain a strong market presence. By embracing digital innovation, prioritizing customer engagement, and aligning with societal values, Burberry has successfully navigated the evolving landscape of luxury brand marketing, solidifying its position as a global leader in the fashion industry.


What is Burberry’s product strategy?

Burberry’s product strategy focuses on offering a diverse range of high-quality products, including apparel, accessories, fragrances, and cosmetics, that reflect its unique aesthetic and fashion sensibility.

What is Burberry’s pricing strategy?

Burberry follows a premium pricing strategy to position itself as an exclusive luxury brand.

How does Burberry distribute its products?

Burberry utilizes a multi-channel distribution strategy, including brick-and-mortar stores and e-commerce platforms, to reach its global customer base.

How does Burberry embrace digital innovation?

Burberry embraces digital innovation by leveraging technology and digital advancements to connect with its audience through digital marketing strategies, social media campaigns, and collaborations with influencers.

What collaborations and partnerships has Burberry engaged in?

Burberry has collaborated with various artists, musicians, and designers to create limited-edition pieces and unique capsule collections that blend its classic elegance with contemporary artistry.

What social causes does Burberry support?

Burberry supports social causes focusing on youth empowerment, education, and environmental sustainability.

What is Burberry’s marketing mix?

Burberry’s marketing mix encompasses the product, price, place, and promotion strategies it employs to effectively promote and position its luxury brand in the market.

What products does Burberry offer?

Burberry offers a diverse range of high-quality products, including apparel for men, women, and children, accessories such as scarves, handbags, belts, and eyewear, perfumes, and cosmetics.

What is the aim of Burberry’s marketing strategy?

Burberry’s marketing strategy aims to position itself as a leading luxury brand by embracing digital innovation, engaging with customers, and maintaining a commitment to excellence, quality, and sustainability.
About the author

Nina Sheridan is a seasoned author at Latterly.org, a blog renowned for its insightful exploration of the increasingly interconnected worlds of business, technology, and lifestyle. With a keen eye for the dynamic interplay between these sectors, Nina brings a wealth of knowledge and experience to her writing. Her expertise lies in dissecting complex topics and presenting them in an accessible, engaging manner that resonates with a diverse audience.