Most online sellers waste hours on repetitive tasks that software could handle better. You’re answering the same customer questions, manually sending follow-up emails, and guessing why visitors leave without buying.
Meanwhile, competitors who automate these processes capture more sales with less effort. We’ve identified five tools that solve the biggest time drains and revenue leaks in ecommerce.
Join us below to discover platforms that turn manual work into automated growth, from email marketing to customer service and beyond.
1. Omnisend – for email, SMS, and push notification marketing
Omnisend builds your contact list with popups, forms, and gamification, segments your audience by behavior, preferences, and demographics, and provides pre-built automations to target them with emails and SMS that convert.
Your welcome series, abandoned carts, follow-ups, cross-sells, and win-back campaigns are within one dashboard that’s intuitive with no learning curve.
Key features
- Drag-and-drop email builder
- Global SMS delivery
- Exit-intent popups
- Welcome series templates
- Cart recovery workflows
- Product review requests
- Revenue attribution tracking
Pricing
- Free: Up to 250 contacts, 500 emails/month
- Standard: $16/month, 500 contacts, 12x list size send limit
- Pro: $59/month, includes bonus SMS credits equal to the price of your monthly plan
Why it’s an excellent tool for growth
You can create a complete subscriber journey from signup and welcome emails to promotional emails and thank-you messages. Plus, you can sync it with Facebook Custom Audiences and Google Customer Match.
2. Microsoft Clarity — for website heat maps
Microsoft Clarity reveals how visitors interact with your website with visual behavior analytics and heat maps.
Watch customers navigate your store, identify friction points, and discover which page elements drive conversion or cause confusion. Every click, scroll, and movement helps you understand why visitors leave without purchasing.
Key features
- Heatmaps showing click patterns, scroll depth, and attention zones
- Session recordings of individual user journeys
- Rage click and dead click detection
- Integration with Google Analytics for additional insights
- Mobile app analytics for Android and iOS
- AI-powered session summaries with Copilot
- Event tracking and custom filters
Pricing
- Free forever
Why it’s an excellent tool for growth
Clarity pinpoints the reasons why your visitors don’t buy — broken checkout forms, hidden shipping costs, and confusing product pages. You can then fix these issues and convert more of your existing traffic into paying customers.
3. Twinword — for keyword research and content ideas
Twinword uses AI to filter out irrelevant keywords and group related terms. Instead of sifting through thousands of suggestions, you get focused lists organized by user intent — whether searchers want to know, do, buy, or find local options.
The tool analyzes patterns across 46 languages and 230+ geographic targets to find the best keywords for your ecommerce business. It’s a top tool for finding keyword gaps to overcome algorithm changes, which most marketers cite as the top SEO challenge.
Key features
- AI-powered keyword grouping by topic and intent
- Relevance scoring to identify best-fit keywords
- Title suggestions with keyword scores
- Search volume, competition, and CPC data
- User intent filters (know, do, buy, local)
- LSI graph and semantic keyword discovery
- Trending keywords from Google News
Pricing
- Basic: Free (two searches/day)
- Plus: $18/month
- Pro: $40/month
- Agency: $89/month (up to five users)
Why it’s an excellent tool for growth
Twinword reveals what customers search for when looking for your products. The intent filters help you create content that matches buyer stages — informational posts for “know” queries, product pages for “buy” searches, and location pages for local SEO.
4. ChatBot — for AI-powered customer service
Don’t have the time to answer customer inquiries? ChatBot does it for you, and it does it well — it scans your site to learn your products and policies and then starts answering questions immediately (albeit with a bit of oversight to refine the experience).
Its integrations include Shopify, WooCommerce, Wix, Squarespace, and Facebook Messenger to cover all your customer touchpoints and maintain a consistent brand experience.
Key features
- Automatic website content scanning
- No-code visual flow builder
- Multi-channel deployment
- Product recommendation carousels
- Live agent handover
- Pre-built conversation templates
- Response A/B testing
Pricing
- Starter: $52/month (one chatbot, 12,000 chats/year)
- Team: $142/month (five chatbots, 60,000 chats/year)
- Business: $424/month (unlimited chatbots, 300,000 chats/year)
- Enterprise: Custom pricing
Why it’s an excellent tool for growth
Support tickets drop dramatically when customers get instant answers. Your team stops answering “what’s your return policy?” for the hundredth time. ChatBot identifies serious buyers through conversation patterns and creates opportunities for upsells during chat.
5. Bundler — for product bundles and discounts
Bundler creates product bundles that work like individual products in your Shopify store. Build classic bundles, Mix & Match options, or volume discounts with percentage off, fixed amounts, or set pricing.
The app handles inventory tracking across bundled items, integrates with Shopify POS for in-person sales, and works with multi-currency converter apps.
Key features
- Classic bundles and Buy X Get Y offers
- Mix & Match with tiered pricing
- Volume discounts and quantity breaks
- Bundle landing pages and cross-sells
- Shopify POS compatibility
- Works with subscription products
- Analytics dashboard for bundle performance
Pricing
- Free: Unlimited bundles, basic features
- Premium: $8.99/month (advanced bundle types)
- Executive: $9.99/month (includes analytics)
Why it’s an excellent tool for growth
Bundler increases average order values by packaging complementary products together. Customers save money buying sets instead of individual items — the app tracks which bundles convert best, helping you refine offers that drive sales.
Note: Check out Product Bundles for WooCommerce if you’re on WooCommerce, Bundles if you use Wix, and Upsell & Cross-Sell Product Bundles for Ecwid.
Final thoughts
Growing an online store isn’t about having the most tools — it’s about solving the correct problems and improving your customer experience.
If customers abandon carts constantly, start with Omnisend’s recovery emails. If support tickets overwhelm your team, implement ChatBot first.
Focus on building audiences, understanding behavior, attracting traffic, handling support, and maximizing order values. Master one tool before adding another.
